About course

Information provided by the training provider

Abstract

This training program is designed to prepare future virtual assistants who are able to effectively perform various business tasks, including e-commerce administration, social network management, business communication, and increasing productivity.The program combines theoretical lectures with practical classes that allow you to acquire and consolidate the necessary skills.

Important information

Way of learning

Place

Language

Aukštos pridėtinės vertės programa

Minimum requirements for the participant

No requirements

Acquired and improved competencies

Ordinary:

Digital competence

Entrepreneurship competence

Professional competencies:

Be able to work with various platforms for remote work.

Content of the learning program

Topic name	Brief description of the topic
Topic name E-commerce platforms and their administration	Brief description of the topic E-business administration involves training in the use of various e-commerce platforms.Assistants will learn how to create products, set inventory levels, manage orders and serve customers, thereby ensuring the smooth and efficient operation of the e-shop.
Topic name Customer service prowess	Brief description of the topic This module is designed to provide virtual assistants with the necessary skills to ensure a high level of professionalism in effective communication with customers and business partners by phone, social networks, e-mail.Post. In addition, participants will learn practices and strategies to effectively manage conflicts and adhere to ethical principles, ensuring smooth and respectful communication.
Topic name Social media management	Brief description of the topic This module is designed to train virtual assistants to effectively administer social networks, including content creation and community engagement, according to predefined strategies.Participants will learn how to implement advertising and marketing campaigns on social networks, as well as how to prepare content calendars to optimize engagement and ensure consistent communication.Practical tasks will include content planning and administration, teaching assistants how to effectively manage various tasks on social networking platforms.
Topic name Workshop of selling texts	Brief description of the topic Teachings on creating suggestive and selling texts that increase reader engagement and encourage action.Participants will learn how to create suggestive and action-enhancing texts using detailed copywriting principles and psychological insights.Participants will practice various writing techniques for various marketing channels, such as social networks, emails, and adverts, to optimize engagement and conversions.The module will help participants understand how to effectively apply speech and content that matches the target audience and brand.
Topic name Visual creation	Brief description of the topic Attendees will learn how to use Canva, a popular graphic design platform designed to create engaging visuals easily and efficiently.In this module, participants will learn how to create visual content: social media posts, ads, posters, slides, etc.Participants will learn how visuals can amplify communication messages and help them more effectively attract and maintain attention in the market, thereby increasing their brand visibility or that of their customers.
Topic name The use of artificial intelligence	Brief description of the topic Understanding how artificial intelligence can help automate content creation, analytics, and customer service on social media.Artificial intelligence for social media communication: Let's understand how artificial intelligence can be used in social media communication and how it can improve customer service and content creation.
Topic name Newsletter preparation	Brief description of the topic This module is designed to provide virtual assistants with the necessary knowledge and skills to effectively create and send newsletters using segmentation and personalization to increase engagement and response levels.During the course, assistants will learn how to analyze the results of campaigns, improving the strategies of future newsletters.
Topic name Productivity strategies	Brief description of the topic This module is designed to teach virtual assistants to effectively manage their time and set work priorities using advanced automation technologies and tools that allow you to optimize daily work processes and reduce the time of tasks performed.In addition, the course includes stress management methodologies and strategies to increase personal productivity to help assistants better cope with workloads and maintain a high level of productivity in the long run.
Topic name Legal aspects and business ethics	Brief description of the topic This module focuses on the most important legal requirements related to the processing of business documents, the principles of confidentiality, data security and compliance with professional ethics.Participants will not only learn theoretical knowledge, but also apply it in practice by analyzing and adapting the template of a business contract in order to understand how to correctly formulate contractual obligations.
Topic name Customer contracts and the tax environment	Brief description of the topic Delving into the legal and tax aspects related to customer contracts and the tax environment of your activities.You will find out what tax environment is best for you to choose.What you need for a virtual assistant to start a business: prepare a service agreement.
Topic name Personal branding and career planning	Brief description of the topic Participants will learn to set and achieve personal career goals, apply effective professional development and learning strategies that will help them become high-class specialists in their field.In addition, the course will provide methods and tools for creating and maintaining a strong personal brand that will increase their visibility and competitiveness in the market, teaching how to effectively position their services so that they stand out and are appreciated by both consumers and business partners.
Topic name How to find customers and effectively attract them?	Brief description of the topic You will learn how to develop and apply effective customer search and sales strategies that help not only find potential customers, but also encourage them to make purchases.The module includes methodologies for determining acceptable sales methods, analysis of advertising channels and selection of optimal advertising strategies that meet specific business goals and needs.